Experience
Data Solutions Analyst, Merchandising Solutions, Kroger
March 2014 – September 2025
- Analyzed data processes for inefficiencies.
- Identified redundancies in workflows.
- Created innovative solutions to improve processes.
- Replaced outdated systems with efficient ones.
- Streamlined operations for better adaptability.
- Ensured processes met business needs.
- Improved overall operations significantly.
- Created VB .Net app Advertising Review Center to handle comments for advertising across the enterprise.
- Created VB.Net app Recast to create recipes and calculate costs for Deli/Bakery products made in stores.
- Created several Flutter apps to handle cost changes, contract verification, and other reports.
Data Specialist, Grocery Department, Kroger
January 2012 – March 2014
- Managed large data sets accurately.
- Organized data with high efficiency.
- Solved problems to create reliable reports.
- Collaborated with teams on sales data.
- Analyzed product data for performance insights.
- Identified opportunities to enhance results.
- Strengthened teamwork and communication skills.
- Contributed to professional growth.
- Worked with vendors to get access to the Vendor Lab and training on how to use Business Objects to pull data.
Assortment and Segmentation Specialist, Grocery Department, Kroger
January 2010 - December 2011
- Prepared detailed data reports for decisions.
- Collected large datasets on product assortment.
- Analyzed data for segmentation insights.
- Interpreted data to support strategies.
- Helped Category Managers with product placements.
- Used strong analytical skills for accuracy.
- Applied attention to detail and product knowledge.
- Delivered valuable insights consistently.
Technology Business Analyst, Kroger
April 2007 - January 2010
- Worked with vendors on creating and maintaining data feeds.
- Acted as the main link between users and programmers.
- Connected technical solutions to business needs.
- Tested applications after code changes.
- Ensured applications worked smoothly.
- Checked features and identified issues.
- Provided clear feedback to developers for fixes.
- Trained users on application use.
- Offered clear instructions and troubleshooting support.
- Helped users maximize tool efficiency.
- Improved productivity through effective training.
- Used strong communication and attention to detail.
- Applied solid understanding of technical needs.
- Created Display Compliance Recap to visualize display compliance across the enterprise.
New Item Data Specialist, Kroger
December 2005 - April 2007
- Entered new item data into the database.
- Handled non-coordinated and Direct Store Delivery items.
- Ensured accurate product attributes.
- Maintained compliance with data standards.
- Reviewed entries for database accuracy.
- Updated records to reflect product changes.
- Used strong organizational skills.
- Showcased proficiency in data management systems.
- Created Excel VBA to handle adding new items to item database.
Customer Product Specialist, Cincinnati Grocery, Kroger
July 2002 - December 2005
- Provided excellent customer service.
- Answered incoming calls promptly.
- Addressed inquiries about discontinued products.
- Resolved requests using strong communication.
- Applied deep product knowledge effectively.
- Focused on attention to detail.
- Delivered outstanding customer experiences.
- Ensured high customer satisfaction.
- Created Excel VBA to handle product distributions.